• Source:JND

Jagran Correspondent, New Delhi: Millions of commuters travelling on the Delhi-NCR Metro and the Namo Bharat Rapid Rail Transit System (RRTS) face significant mobile connectivity issues. A report by the Telecom Regulatory Authority of India (TRAI) has exposed the shortcomings of prominent telecom companies.

TRAI conducted drive tests on 15 Delhi metro and RRTS routes totaling 490 kilometre. TRAI expects telecom companies to quickly expand coverage, reduce call drops, and improve speeds.

All About TRAI Survey

MTNL performed the worst, while Jio led in download speeds and Airtel best in upload speeds, according to a TRAI survey conducted in April 2026.

The survey was held on Blue Line, Pink Line, Yellow Line, Violet Line, Magenta Line, Green Line, Red Line, Grey Line, Orange Line, Aqua Line, Rapid Metro and Delhi-Meerut Namo Bharat RRTS.

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Coverage Gap (decrease in signal coverage)

-MTNL : 48.1 per cent (worst)

-Airtel : 2.4 per cent

-Jio : 2.5 per cent

-Vodafone Idea : 2.8 per cent

Call Drop Rate

-MTNL : 14.7 per cent (51 call drops)

-Airtel : 1.0 per cent (5 call drops)

-Jio : 1.6 per cent

-Vodafone Idea : 2.0 per cent

Data Download Speed (average)

-Jio (5G) : 141.28 Mbps

-Airtel (5G) : 81.72 Mbps

-Vodafone Idea (5G) : 23.94 Mbps

-MTNL (4G) : 4.30 Mbps

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Data Upload Speed (Average)

-Airtel : 25.98 Mbps (Best)

-Jio : 19.99 Mbps

-Vodafone Idea : 16.96 Mbps

-MTNL : 1.84 Mbps

Major Routes Tested

-Sector-51 Noida to Depot Station (Aqua Line)

-Dwarka Sector-21 to Noida Electronic City (Blue Line)

-Vaishali to Yamuna Bank (Blue Line)

-Mayur Vihar-1 to Maujpur-Babarpur (Pink Line)

-Samaypur Badli to Millennium City (Yellow Line)

-Raja Nahar Singh to Kashmere Gate (Violet Line)

-15 important routes including Delhi to Meerut (Namo Bharat RRTS)

Problems Persist In Both Underground, Elevated Sections

TRAI has shared these results with all telecom companies (Airtel, Jio, Vodafone Idea and MTNL) so that they can improve their services. TRAI said that these tests have been conducted with the aim of providing better mobile services to the passengers and motivating the service providers to make improvements.

The report is significant for lakhs of daily metro commuters in Delhi-NCR, as signal and internet issues remain a daily problem in both underground and elevated sections.

(With Inputs From Neeraj Kumar Tiwari)


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