Grievance Officer

Grievance Redressal Mechanism

In compliance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, Jagran Prakashan Ltd. has appointed a Grievance Redressal Officer for India.

Grievance Officer Details

Name: Naveen Singh
Designation: Grievance Redressal Officer
Email: compliant_gro@jagrannewmedia.com

Postal Address:
Jagran Prakashan Ltd.
20th Floor, C-1 Tower-B, World Trade Tower
Sector-16, Noida
Gautam Buddha Nagar,
Uttar Pradesh – 201301, India

Resolution Timeline

Jagran Prakashan Ltd. is committed to addressing complaints and grievances in a timely and transparent manner. Upon receipt of a complaint, the acknowledgement will be sent within 24 to 48 hours. Every effort will be made to resolve the matter within 15 days from the date of receipt. In cases where the complaint involves legal, technical, or procedural complexities, the resolution period may be extended, but the complainant will be informed of the expected timeline and reasons for any delay.