Correction Policy

The Daily Jagran (“The Daily Jagran”, “Company”, “we”, “our” or “us”) is committed to maintaining the highest standards of accuracy, fairness, transparency, and accountability in its editorial operations. This Correction Policy has been framed in accordance with The Information Technology Act, 2000, The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including the Code of Ethics for Digital News Publishers, The Digital Personal Data Protection Act, 2023, Jagran’s Privacy Policy.

The purpose of this policy is to ensure that any factual error, inaccuracy, or misleading information published on thedailyjagran.com is addressed promptly, responsibly, and transparently.

1. Scope of the Policy

   This Correction Policy applies to all editorial content published on thedailyjagran.com, including but not limited to Latest News, India and World News, Entertainment content such as news, movie reviews and OTT related material, Lifestyle, Specials, Viral and Trending content, Spiritual, Business, Technology, Automobile, Sports, Education, State specific news covering, USA News including News, Entertainment and Sports, Did You Know, Flash, Weather, Calculators, and Brandverse content, which is clearly identified as sponsored or branded material.

   This policy applies to both currently published content and archived content available on the website.

2. Accuracy Commitment

   In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Jagran exercises reasonable editorial due diligence to ensure that all news and information published on thedailyjagran.com is sourced from verified and credible sources, is not misleading, false, or defamatory, and is presented accurately and in its proper context. While Jagran maintains robust editorial review and verification processes, errors may occasionally occur due to rapidly evolving news developments, reliance on third party information, or inadvertent human oversight. In such instances, Jagran recognizes its responsibility to take appropriate corrective action promptly and without undue delay.

3. Correctable Errors

   A correction may be issued where there is an objectively verifiable error in the content published on thedailyjagran.com. Such errors may include, but are not limited to, factual inaccuracies, typographical or numerical errors that materially affect the meaning of the content, incorrect names, dates, locations, designations, or official details, incorrect attribution of quotations or statements, inaccurate, misleading, or outdated statistics, data, or references, and contextual errors where otherwise correct facts are presented inaccurately or in a misleading manner.

   Editorial opinions, analysis, commentary, or differences in interpretation or judgment do not ordinarily qualify for correction. However, a correction may be considered where such opinions or analyses are demonstrably based on incorrect or verifiably false factual information.

4. Correction Review Process

   Errors in content may be identified through internal editorial monitoring, feedback or complaints received from readers, submissions made by subjects or relevant authorities, or through the Grievance Redressal mechanism as prescribed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

   All requests for correction are reviewed by the editorial team using credible and authoritative sources, official records, and internal editorial checks. Where personal data is involved, such information is handled strictly in accordance with Jagran’s Privacy Policy and applicable data protection laws.

   Based on the nature and severity of the error, appropriate corrective action is taken. Minor errors, such as spelling, grammatical, or formatting issues, may be corrected without a formal correction note. Material or significant errors that affect factual understanding are corrected by publishing a clearly visible correction, clarification, or update note specifying the nature of the correction and the corrected information, along with the date of correction where appropriate. In cases where the content is found to be substantially misleading, incorrect, or contrary to public interest, the content may be substantially revised, restricted, or removed in accordance with applicable laws and the IT Rules, 2021.

5. Timelines

   Verified corrections are implemented as soon as reasonably practicable. Matters involving legal implications, reputational impact, or public interest are handled on a priority basis. Complaints received through the Grievance Redressal mechanism are addressed within the timelines prescribed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

6. Transparency

   Jagran believes that transparency in the correction process is essential to maintaining public trust. Where appropriate, corrections are clearly disclosed to readers, updated content reflects accurate and current information, and the editorial integrity and original context of the content are preserved.

7. Privacy Protection

   During the correction process, personal data is processed only where necessary and in a lawful manner. All data handling complies with Jagran’s Privacy Policy and the provisions of the Digital Personal Data Protection Act, 2023. No personal information is disclosed or shared without a valid lawful basis.

8. Correction Requests

   Any individual who believes that content published on thedailyjagran.com contains a factual error may submit a correction request by emailing contactus@jagrannewmedia.com. To facilitate efficient review, requests should include the article title or headline, the URL of the article, a clear description of the alleged error, and supporting evidence or credible sources where available. All requests are reviewed objectively and in good faith.

9. Grievance Redressal

   If a correction request qualifies as a grievance under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, it may be addressed through Jagran’s designated Grievance Redressal Officer in accordance with applicable law.