• Source:JND

Hundreds of flyers were left stranded at the Mumbai Airport after several SpiceJet flights, scheduled to depart from Terminal 1, were delayed or cancelled on Wednesday night.

According to a report by Mid-Day, frustrated passengers hurled slogans against the airline at the Chhatrapati Shivaji Maharaj International Airport through the departure area, saying, "SpiceJet Chor Hai."

What added to the passengers' anger and frustration was the minimal updates provided by the ground staff. The passengers alleged that they were stranded without clear information on revised schedules or alternative flights.

Many other passengers reported being asked to board the flight, which was cancelled after prolonged waits.

While some passengers complained about being kept waiting inside non-air-conditioned aircraft, some raised concerns over the lack of basic amenities such as water.

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The mismanagement by the airline and the cluelessness of the flyers led to chaos at the counter. The confrontation escalated, prompting the security personnel from the Central Industrial Security Force (CISF) to intervene

Reacting to the chaotic situation, a SpiceJet Spokesperson said that three flights from Mumbai to Delhi, Gorakhpur and Bengaluru were cancelled on April 29 due to operational reasons.

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"Three SpiceJet departures from Mumbai, SG 631 (Mumbai-Delhi), SG 553 (Mumbai-Gorakhpur) and SG 669 (Mumbai-Bengaluru), were cancelled on April 29 due to operational reasons, including the grounding of an aircraft and adverse weather at the previous station (Bagdogra) of the operating aircraft, which led to FDTL limitations for the crew," he was quoted as saying by Hindustan Times.

The incident comes in the wake of a letter to the Central government by airlines, including SpiceJet, warning that the aviation sector, under extreme financial stress due to the West Asia war, is "on the verge of stopping operations".


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