- CCTV footage shows woman stealing wallet at Starbucks.
- Bengaluru Police acknowledged complaint; HDFC Bank responded.
- Incident sparks warnings about unattended belongings in public.
A CCTV clip purportedly showing a woman taking a wallet from a customer's bag at a Starbucks outlet on Bengaluru's Commercial Street has surfaced on social media, prompting people to warn others against leaving their belongings unattended in public places.
The video was shared by Disha Bhatia on X on Sunday. She alleged that the woman stole her partner's wallet from the cafe and urged people to be extra cautious with their valuables.
VIDEO:
folks, please be extra extra careful, this lady stole my partner's wallet from @Starbucks commercial Street @HDFC_Bank you have been such a pain, the customer care has been of no use, no clear instructions @PoliceBangalore https://t.co/mpS0eTm9JQ
— Disha Bhatia (@bhatiadisha08) October 18, 2026
"Folks, please be extra extra careful, this lady stole my partner's wallet from @Starbucks commercial Street," Disha wrote.
The footage appears to show the woman approaching the man's bag, reaching inside and taking out his wallet before walking away. The alleged theft seemingly goes unnoticed by other customers present at the outlet.
What Did Bengaluru Police Say?
Seeking assistance, Disha tagged Bengaluru Police in her post. The Commercial Street Police Station responded that her complaint had been received and asked her to visit the station.
"We had Received your Compliance Please Visit Our Commercial Street Police Station Thankyou," the police station said in its reply on X.
Disha also tagged HDFC Bank, raising concerns about the help she received from its customer care team following the incident.
"@HDFC_Bank you have been such a pain, the customer care has been of no use, no clear instructions," she wrote.
The bank responded by expressing regret over the incident and her experience while seeking assistance.
"Hi Disha, we're truly sorry to hear about this distressing incident and your experience while trying to get help. We understand how worrying this must be, and we want to assist you as soon as possible," HDFC Bank said.
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Social Media Users Share Theft Concerns
The video prompted users to discuss the risks of leaving personal belongings unattended at cafes and workplaces.
One user commented, "Always wondered how people are so comfortably leaving around their belongings in cafes, be it in Bangalore or Delhi. I suppose me being extra cautious was fitting for a reason (no taunts intended)."
The incident has prompted renewed warnings to customers to keep their wallets, bags, laptops and other valuables secure while visiting cafes and other public establishments.